Business Process Outsourcing (BPO)

GENESIS BPO is a fast growing India based call centre & their areas of services are - US, UK Europe, France, Australia, Asia & many more.

GENESIS BPO is an international call centre specialize in – Inbound, Out bound & Non-voice.

We offer customized Voice, Non-voice & web based services to our clients & consulting Services for BPO as well.

Our value added services includes "Customer Care Services", Lead Generation, Technical Support, E-mail Marketing Campaigns, Data entry, Data processing, Data capture services, Data conversion ( Hard copy to soft copy, soft copy to hard copy & in different languages ), Catalogue Processing services, OCR/Scanning, Accounting, Back Office Services, E-mail support, Technical Support & more.

Our facilities are equipped with latest call centre technologies like CTI, Soft Phone, and Predictive dialer software, ACD, IVR and Fax on Demand. It is now your one stop call centre for your Inbound and Outbound, Telemarketing, Customer support, Help Desk, Lead generation, Technical support, Email Marketing campaigns, Data entry etc.

GENESIS services are therefore not just fast, they meet high standards. That's because quality control is a central part of what we do at our facilities. We constantly monitor the standards and policies the professionals at the facility work undertake, to make sure they keep pace with changing conditions.

This commitment to quality translates not only into timely and accurate work, but also into a value-added proactive approach for every work.